Returns & Exchanges
At Coricraft, we want you to be completely satisfied with your home furnishings. If you are not entirely happy with your purchase, we offer a straightforward return and exchange process within 14 days of delivery for most items.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit your nearest showroom with your original proof of purchase to begin the return authorization process.
- 2.Quality Assessment
Our logistics team will schedule a viewing or request detailed photographs to ensure the furniture is in its original, unassembled condition and free from damage.
- 3.Collection and Transport
Once approved, we will coordinate a professional collection of the item from your home; please note that a nominal collection fee may apply for change-of-mind returns.
- 4.Refund Processing
After the item is received and inspected at our warehouse, your refund or store credit will be processed within 7 to 10 business days via the original payment method.